Chronopost Chrono Relais Pickup Point Delivery

chrono relais

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Chronopost The service is the Pickup Point variant of Chronopost’s express services in France. Instead of attempting home delivery, the parcel is routed to a partner Pickup Point (Pickup Drive, Mondial Relay, convenience stores in the Pickup network) where the recipient retrieves it on their own schedule. It’s a France-centric service primarily used for ecommerce deliveries where the recipient prefers not to wait at home.

What is Chronopost Chrono Relais?

Customer hands collecting a Chrono Relais parcel at a Pickup Point retail counter in France

It is Chronopost’s standard delivery-to-Pickup-Point service. Transit time is 1–2 business days from French origin to the destination Pickup Point. The recipient gets an SMS and email notification when the parcel arrives and has 10 business days to collect it (then it returns to sender). Typical parcel cost is materially lower than home-delivered Chronopost services because the carrier does not run a delivery vehicle to the recipient’s address.

Quick facts

Interior of a Pickup Point shop with shelves of pending parcels for Chrono Relais collection
AttributeValue
Delivery modelPickup Point (recipient retrieves)
Transit1–2 business days (French intra-country)
CoverageFrance, with select European reach via Pickup network
Pickup hold10 business days
Max weight20 kg per piece
Best forFrench ecommerce deliveries, B2C parcels

ParcelPath alternative for US-origin shippers

Flat-lay of a parcel collection notification card, ID, parcel, and pen on a wooden retail counter

ParcelPath does not ship Chronopost. ParcelPath issues UPS and USPS labels only. US-origin shippers sending parcels to French recipients have two ParcelPath-compatible options: UPS Worldwide Saver with UPS Access Point as the recipient pickup option (recipient signs up for UPS My Choice and redirects delivery to any UPS Access Point in France), or USPS Priority Mail International (handed off to La Poste for final-mile delivery in France).

For B2C shippers targeting French consumers who specifically prefer Pickup Point delivery (a strong cultural preference in France), the closest experience through ParcelPath is UPS Worldwide Saver + UPS My Choice Access Point redirection.

Does ParcelPath ship Chronopost Chrono Relais?

No. ParcelPath issues UPS and USPS labels only. For French deliveries through ParcelPath, use UPS Worldwide Saver or USPS Priority Mail International.

How long does the recipient have to pick up a parcel?

10 business days from arrival at the Pickup Point. After that, the parcel returns to sender.

What is the maximum weight for a parcel?

20 kg per piece. Heavier shipments require Chronopost’s home-delivery services or freight.

References

  • Chronopost. (2026). Services particuliers — Chrono Relais. chronopost.fr
  • ParcelPath. (2026). UPS Access Point Network.

Disclosure: Drafted with AI assistance, verified against Chronopost public documentation. ParcelPath ships UPS and USPS labels only. Last updated: June 4, 2026.

Part of our Chronopost guide. Related: Express International, Classic International, Chrono 18.